Privacy Policy

Last updated: February 2026

Cara Charanza PLLC is committed to protecting your privacy. This page describes how we collect, use, and protect your information.

HIPAA & Clinical Information

As a licensed mental health practice, Cara Charanza PLLC follows all applicable HIPAA (Health Insurance Portability and Accountability Act) guidelines. Clinical intake forms, case information, and all protected health information (PHI) are collected and stored through SimplePractice, a HIPAA-compliant electronic health records platform. No clinical or sensitive health information should be submitted via email, text, or this website's contact form.

Website Contact Information

When you contact us through our website, we may collect your name, email address, and phone number solely for the purpose of responding to your inquiry. This information is not sold, shared, or used for marketing purposes.

Mobile SMS Privacy Policy and Customer Consent

We may use SMS text messaging for certain types of communication with you, including billing, customer service, appointment reminders, and other administrative requests.

Providing us with your mobile phone number is optional. It will not affect our services to you. By providing your phone number, you agree to receive informational SMS messages (appointment reminders, account notifications, etc.) from Cara Charanza PLLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at cara@caracharanza.com. You can opt out at any time by replying STOP.

Messaging Terms & Conditions

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Cara Charanza PLLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at cara@caracharanza.com. You can opt out at any time by replying STOP.

Information Collected

We may collect information such as name, phone number, and email address.

Use of Information Collected

We may use the information we collect to perform the services requested, including billing, customer service, appointment reminders, and other administrative requests.

Sharing of Information Collected

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging opt-in data and consent.

As a current or prospective client, you understand that you can text STOP at any time to opt out of receiving SMS text messages from us. You can text HELP at any time to receive assistance. Messaging frequency may vary. Messaging and data rates may apply. All policies are followed per CTIA guidelines 5.2.1. If you want your information removed at any time, please contact us via email or mail.

Contact Us

For any privacy-related questions, you may reach us at:

Email: cara@caracharanza.com Address: 117 Royal St., Ste 101, Bryan, TX 77801